Yoga 2 Hear Terms and Conditions
Making a Purchase
Buying from Yoga 2 Hear is easy and secure. Just browse the store, preview the classes of interest to you and then place the item or items you have decided are suitable into the shopping cart and proceed to the checkout. You will be required to provide the details we need to process your order and payment, please ensure this information is correct and relates to you the person placing the order and not to anyone else.
We use the ultra safe and secure Paypal Payments Pro system handle your online payments by Credit or Debit Card or by using your paypal account. Full payment for any goods and P&P must be confirmed to Yoga2hear by PayPal before your order is confirmed and any goods are dispatched. We will confirm your order and dispatch thus entering into a contract with you at this time. Yoga 2 Hear remain the sole owners of any goods ordered until full payment has been received.
Handling and Delivery of CD's
All CD's are dispatched no later than the next working day from our fulfilment centres in New Zealand and the U.K. All items diapatched from N.Z are delivered using the Standard Post service (1 to 3 day delivery to domestic addresses) and the International Air Service (3 to 6 day delivery worldwide). All items dispatched from the U.K are delivered using the First Class service (1 to 3 day delivery to domestic addresses) and the Air Mail Service (3 to 7 day delivery worldwide). If you require your goods to be sent by another method please contact us and we will do what we can to arrange this at your expense.
If goods arrive in a damaged condition you must notify us by email within 48 hours of the goods being delivered. Please retain all packaging as this may be needed to assist any claim for compensation. We accept no responsibility for any damage that occurs to goods after delivery.
Automated Dispatch of Downloads
It is only possible to purchase downloads from Yoga 2 Hear.com by first opting to set up an account (including setting up ID and password). Shortly after your download purchase is completed you will receive an automatically generated email from Yoga 2 Hear that contains a link to your account page. From this page you can download and save your classes as many times as you wish. The email is automatically generated by our server and may be treated as spam by your email program. Please check your Spam or Junk Mail folders if the email is not in you inbox.
In the unlikely event that any CD ordered is not in stock we will contact you by email and give you an approximate date for dispatch. You have the option to cancel your order at this time if you do not wish to wait. If so a full refund will be made within 1 working day.
Orders may be cancelled at anytime prior to dispatch. In these cases a full refund will be given within 1 working day.
Yoga 2 Hear is unable to accept the return of any CD unless it is faulty. This is due to the ease with which such media can be duplicated. Any faulty CD will be replaced with an identical product. We are also unable to accept the return of any of any Download product unless there is a fault in the file. This is due to the ease with which such media can be duplicated. Faulty Downloads will be replaced with an identical product.
Any other product purchased from Yoga 2 Hear will be accepted for credit or exchange if they are returned to us in a saleable condition with 14 days of delivery. Proof of purchase will be required and written consent must be obtained first from Yoga 2 Hear. We are unable to accept for exchange or refund any used or customer damaged items and are not responsible for any postage costs incurred in returning items to us.
We are a yogic business operating on principals of complete honesty and integrity. Our dedicated and knowledgeable team work hard to provide first class customer service. As a Yoga 2 Hear customer you are entitled to free help and support from Sue Fuller...any questions about her classes, your practice or yoga in general just ask. Sue will also willingly advise on which other Yoga2hear classes you may also benefit from. Don't be shy - give Sue a try!
Your privacy is paramount to us, we do not store any of your financial details (credit or debit card numbers) and we do all we can to protect your other details (name, address, phone number etc) that we need to process your purchases. Nevertheless, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Site may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.
Yoga 2 Hear will not sell, rent or share your contact information to other marketers, but you agree that the personal information you supply will be used by our secure payment gateway providers (Paypal, who do not store credit or debit card numbers) to process your payments.
Yoga 2 Hear may be required by law or litigation to disclose your personal information; we may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary. Yoga 2 Hear may disclose any information it has about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site, or to identify, contact or bring legal action against someone who may be causing injury to or interference with Yoga 2 Hear rights or property, or the rights or property of visitors to or users of the Site. Yoga 2 Hear reserves the right at all times to disclose any information that Yoga 2 Hear deems necessary to comply with any applicable law, regulation, legal process or governmental request.
You are advised to take precautions to protect your personal data when you are on the Internet: Change your passwords often using a combination of letters and numbers, and use a secure web browser.
The Site may use “cookies” and other technologies to study traffic patterns on the Site, to customize your experience, and provide greater convenience each time you interact with us. The Site may also gather certain information automatically and store it in log files; such information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
Accounts, Passwords, and Security
Certain features or services offered on the Site may require you to open an account (including setting up ID and password). You are entirely responsible for maintaining the confidentiality of your account information, including your password, and for any and all activity that occurs under your account. You agree to notify Yoga 2 Hear immediately of any unauthorized use of your account or password, or any other breach of security. You may be held liable for losses incurred by Yoga 2 Hear or any other user of or visitor to the Site due to someone else using your Yoga 2 Hear ID, password or account.
You may not use anyone else’s Site ID, password or account or allow anyone else to use your Site ID, password or account at any time. Yoga 2 Hear cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
Links to Other Sites
This Site may contain links to other independent third-party Web sites (“Linked Sites”). These Linked Sites are selected and provided solely as a convenience to our visitors. Such Linked Sites are not under Yoga 2 Hear’s control, and Yoga 2 Hear is not responsible for the content of such Linked Sites, including any information or materials contained on such linked Sites and the handling of information or materials you or others might provide to the Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.
Purpose of the Site
Unless otherwise agreed in writing, you agree to immediately pay for any and all products or services you purchase on the Site. Payment is required before any products or services are delivered or made available for delivery.
Yoga 2 Hear may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice.
Disclaimers and other Legal Stuff
Yoga 2 Hear does not promise that the site or any content, service or feature of the site will be error-free or uninterrupted, or that any defects will be corrected, or that your use of the site will provide specific results. The site and its content are delivered on an “as-is” and “as-available” basis. All information provided on the site is subject to change without notice Yoga 2 Hear cannot ensure that any files or other data you download from the site will be free of viruses or contamination or destructive features. Yoga 2 Hear disclaims all warranties, express or implied, including any warranties of accuracy, non-infringement, merchantability and fitness for a particular purpose. Yoga 2 Hear disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site and/or any related services. You assume total responsibility for your use of the site and any linked sites. Your sole remedy against Yoga 2 Hear for dissatisfaction with the site or any affiliated content is to stop using the site or any such content. This limitation of relief is a part of the bargain between the parties.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.
Yoga 2 Hear reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
Limitation of Liability
Except where prohibited by law, in no event will Yoga 2 Hear be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, even if Yoga 2 Hear has been advised of the possibility of such damages.
You agree to indemnify and hold Yoga 2 Hear, its officers, partners, predecessors, successors in interest, employees, agents, subsidiaries and affiliates, harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Yoga 2 Hear by any third party due to or arising out of or in connection with your use of the Site.
You agree that Yoga 2 Hear may, in its sole discretion and without prior notice, terminate your access to the Site, for cause, which includes (but is not limited to) (1) requests by law enforcement or other government agencies, (2) a request by you (self-initiated account deletions), (3) discontinuance or material modification of the Site or any service offered on or through the Site, or (4) unexpected technical issues or problems.
You agree that all matters relating to your access to or use of the Site, including all disputes, will be governed by New Zealand law. You agree to the jurisdiction by and venue in New Zealand and waive any objection to such jurisdiction or venue.
Void Where Prohibited
Yoga 2 Hear administers and operates the www.Yoga2hear.com Site from its location in New Zealand . Yoga 2 Hear reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product or service to any person or geographic area. Any offer for any feature, product or service made on the Site is void where prohibited. If you choose to access the Site from outside New Zealand, you do so on your own initiative and you are solely responsible for complying with applicable local laws.
All text, graphics, interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Yoga 2 Hear, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
No part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without Yoga 2 Hear's written consent. We love to share, if you would like to link to a page on this site please ask, we might well say yes!
The Site and Content are subject to change without notice.
Copyright © 2012 - 2014 Yoga 2 Hear. All rights reserved.